Tryker respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect:
- Name
- Phone number
- Email address
- Delivery address
- Pincode
- Order details
- Payment status
- Device and browser information
2. Why We Collect Information
We collect your information to:
- Create and manage your account
- Process orders
- Deliver products
- Verify serviceability
- Provide customer support
- Send order updates
- Improve our services
- Prevent fraud and misuse
3. Payment Information
Tryker does not store sensitive card, UPI or banking details. Payments are processed through secure third-party payment gateways such as Razorpay.
4. Sharing of Information
We may share limited information with:
- Delivery partners
- Sellers
- Courier partners
- Payment gateway providers
- Customer support team
This is done only for order processing, delivery, payment, support and service improvement.
5. Data Security
We use reasonable security practices to protect user data from unauthorized access, misuse or disclosure.
6. Cookies
Tryker may use cookies or local storage to improve user experience, remember pincode, cart, wishlist and login status.
7. Data Retention
We keep user information only as long as required for business, legal, tax, support and operational purposes.
8. User Rights
Users may request correction or deletion of their personal information by contacting Tryker support.
9. Policy Updates
This Privacy Policy may be updated from time to time.
10. Contact
For privacy-related queries, contact support@tryker.in.